Privacy Policy
Information we may collect from you

We may collect and process the following data about you:

  • Email address, for the purpose of logging you into the app and account recovery.
  • Mobile phone number, for the purpose of logging into the app and account recovery.
  • Interactions with the interface, for the purpose of improving the product and services provided.
  • Location data, see below.
  • Opt-in feedback survey data, for the purpose of improving the product and services provided.

If you contact us, we may keep a record of that correspondence .


Visits to our site and app are tracked using Google Analytics, which may use cookies to report traffic statistics and information.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work with us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We may collect location data (but you can turn turn location services off)

We collect location information to provide you with location-based ‘GroovSense Live’ sessions.

Location Services:
When joining a session as a guest, location data is used to allow you to join sessions in your immediate vicinity.
When hosting a ‘Live’ session, location data is used to geolocate (place your session in a specific area) then geofence (create boundaries to the area in which your session is active) your session. You can turn off this functionality at any time by turning off the location services settings for the App on the device.

Background Location Services:
Location data is collected when GroovSense is running in the background so that you are alerted when entering a ‘Live’ session vicinity and leave the session when you leave the geofence.

You can turn off this functionality at any time by turning off the location services settings for the App on the device.

If you use these Services, you consent to us and our affiliates' and licensees' transmission, collection, retention, maintenance, processing and use of your location data and queries to provide and improve location-based products and services.

You may stop us collecting such data at any time by turning off the location services settings on your device.

Disclosure of your information

We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use.

To persons in the law firm and/or chambers where we work.

Your rights

You have the right to ask us not to process your personal data for marketing or internal analysis purposes.

Our site may, from time to time, contain links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Access to information

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to

Please rotate your device!